Privacy Policy
Last updated: October 26, 2026
This Privacy Policy explains how Nantong Ironmaster Sporting Industrial Co., Ltd (“Ironmaster”, “we”, “us” or “our”) collects, uses and protects personal information when you visit our website or contact us about our fitness equipment and accessories. Our website is intended for business customers such as distributors, importers, retailers, brand owners and gym operators.
1. Who we are
The controller responsible for this website is Nantong Ironmaster Sporting Industrial Co., Ltd, NO.21 Chongchuan Road, Nantong, Jiangsu, China. You can contact us about privacy matters at [email protected].
2. Information we collect
Inquiry and contact forms. When you send an inquiry, request a quotation or contact us, we collect the information you enter, such as your name, company name, email address, phone number, country, the products you are interested in and the content of your message. We also record the date and time of the submission and the page it was sent from.
Email and business communication. If you email us directly, we receive your email address and any information you include in your message and attachments.
Cookies. Our website uses strictly necessary cookies to work properly and to remember your cookie preferences. With your consent, we may also use analytics cookies. See section 6 for details.
Analytics and technical data. If you accept analytics cookies, we collect information about how visitors use the website, such as pages viewed, time spent on pages, referring website, approximate location (country/city), browser and device type. Our web server may also log technical data such as IP address and browser information for security purposes.
3. How we use your information
- To respond to your inquiries and provide quotations, catalogues, samples and product information.
- To negotiate, prepare and perform business contracts and orders with you or your company.
- To send you business communication related to your inquiry or our cooperation.
- To understand how our website is used and to improve its content and performance (only with your consent for analytics cookies).
- To keep our website secure and to prevent spam and abuse.
- To comply with legal obligations.
Where the EU/UK General Data Protection Regulation (GDPR) applies, we rely on the following legal bases: taking steps at your request before entering into a contract and performing a contract; our legitimate interests in running our business, answering business inquiries and keeping the website secure; your consent for analytics cookies; and compliance with legal obligations.
4. How we share your information
We do not sell or rent your personal information. We only share it when necessary:
- With service providers who help us operate the website and our business, such as website hosting, email delivery and analytics providers, who process data on our behalf.
- Within our group of companies and with logistics partners where needed to handle your inquiry or order.
- With authorities when required by law or to protect our rights.
Because our company is located in China and some service providers may be located in other countries, your information may be transferred to and processed outside your country. When we transfer personal data from the EU/UK, we take reasonable steps to ensure it remains protected.
5. How long we keep your information
We keep inquiry and contact information for as long as needed to respond to you and to maintain our business relationship, and generally no longer than 3 years after our last contact, unless a longer period is required for contracts, accounting or legal reasons. Analytics data is kept in aggregated or pseudonymised form for no longer than 26 months. Your cookie preference is stored in your browser for up to 12 months.
6. Cookies
Cookies are small text files stored on your device. We use:
- Strictly necessary cookies, which are required for the website to function and to save your cookie preferences. These cannot be switched off.
- Analytics cookies, which help us understand how visitors use the website. These are only set if you click “Accept” or enable them in the cookie settings.
You can change your choice at any time by clicking the cookie settings button at the bottom of the page, and you can also delete cookies in your browser settings.
7. Your rights
Depending on the laws that apply to you, including the GDPR, you may have the right to:
- access the personal information we hold about you;
- ask us to correct inaccurate or incomplete information;
- ask us to delete your information;
- restrict or object to certain processing, including direct marketing;
- receive your information in a portable format;
- withdraw your consent at any time, without affecting processing carried out before the withdrawal;
- lodge a complaint with your local data protection authority.
To exercise your rights, please email us at [email protected]. We will respond within one month.
8. Security
We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and restricted access to our systems. However, no method of transmission over the internet is completely secure.
9. Links to other websites
Our website may contain links to other websites and social media platforms. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
10. Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last updated” date.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Nantong Ironmaster Sporting Industrial Co., Ltd
NO.21 Chongchuan Road, Nantong, Jiangsu, China
Email: [email protected]